Maplewave Support

Troubleshooting POS Issues 1

• “Serial Already Locked for Sale” Error

Selling 4

• Add Customer to Sale
• View Customer History
• Advanced Item Search
• Apply Discount to Item

Tendering 5

• Tender a Transaction
• Suspend Transaction
• Tender with Multiple Payment Methods
• Manually Enter Credit Card Number
• Charge to Account

Special Sales Transactions 6

• Conduct Price Check
• Conduct Quantity Check
• Complete Paid Out Transaction
• Add Service Item
• Special Transfer

View all 6

Postsale 4

• Exchanges
• Refund a Transaction
• Void a Transaction
• Reprint a Receipt

End of Day Procedures 3

• Manually Close Bank Batch
• Cash Balance – Physical Count
• Cash Balance - Tender Transaction Report