Maplewave Support

When required, transaction and gift receipts can be reprinted via Aria.  It is also possible to reprint receipts for other types of transactions, such as purchase orders, stock transfers, etc. 

[NOTE:  The ability to reprint credit/debit receipts is based on your organization’s configuration - this may not be integrated] 

There are 2 methods for reprinting receipts – from the Tools menu and from the Customer Transaction History – refer to the below sections for details. 

Reprint Receipt from Tools Menu

To reprint a receipt from the Tools menu:

1. Click the Tools menu and follow this pathway:  
   
   Other Functions --> Previous Receipts --> Reprint Receipt

      2. The Old Receipts window will open.  Complete the following information as outlined, then click the Retrieve button beside the Series/Folio to Reprint field:  

• Receipt Type:  Select the Receipt Type from the dropdown.  If configured, Regular Receipt must be used to reprint a credit/debit slip.

[NOTE:  To reprint a gift receipt (i.e. that does not contain the tender used or cost of transaction), set the Receipt Type dropdown to Gift Receipt.] 

• Series/Folio to Reprint:  Enter the series-folio in the Series/Folio to Reprint field.  This defaults to the last processed sale but can be edited if required.
  
  
• Reprint Receipt vs. Reprint Credit/Debit Card Slip:  Select the desired option.  If configured, Reprint Credit/Debit Card Slip must be used to reprint a credit/debit slip.    

      3. The receipt will display in the Preview area – click the Print icon at the bottom of the window to print it. 

Reprint Receipt via Customer History

To reprint a receipt from the Customer Transaction History area: 

1. Start a new sales transaction and Add the Customer to the sale, as normal.
   
   
2. Any recently purchased items will appear in the History in the Customer Information area – any items that have already been exchanged or refunded appear in red font and cannot be selected.
   
   
3. Right-click the desired transaction and select Reprint Receipt from the menu.
   
   

[NOTE:  To reprint a gift receipt (i.e. that does not contain the tender used or cost of transaction), select the Gift Receipt option.] 

      4. The Old Receipts window will open and the series-folio for the transaction associated to the selected item will display in the provided field – click the Retrieve button beside the Series/Folio to Reprint field to display the receipt and reprint it.