Aria is a “Serialized Point of Sale”.  What this means is the software is designed to track items based on serial numbers (e.g. IMEI of handsets, ICCID of SIMs, etc.). 


While this is a wonderful tool for tracking and reporting, it requires some understanding into the dependency on the accuracy of the information being entered in Aria.


[NOTE:  Your organization can decide which items are considered as “serialized” items.  For example, some items may have serial numbers, but your organization may decide not to treat them as serialized items.]



The Importance of Associating Serials to Correct Items

This is the point where the association between the inventory item and its serial number is created: 

  • You scan the serial to sell the product – if the incorrect product association is present, the incorrect handset/SIM prices and costs will be presented during the transaction.

  • You count your inventory based on the serial associated to each item – if the incorrect product association is present, the counts for your serialized items will be incorrect.

  • If the serial is entered incorrectly and the legitimate serial does not exist in the inventory, you will not be able to sell or transfer that piece of inventory.



The Importance of Physical Inventory Counts

Initially, the physical inventory count will be loading the inventory into Aria for sale. If a serial number is missed during this load, it will not be available for sale.

Post-launch, the ability to add serial numbers using the Shelf Count may be restricted so special care must be taken to ensure that all serials in inventory, including the ICCID’s of SIM cards (if your organization has decided to track SIM card serials) are entered.

Physical inventory counts are also used to ensure inventory levels are correct. You must ensure the numbers are correct to have proper product allocation.   



The Importance of Finishing Stock Transfers

Once a phone is placed on a transfer, the IMEI of that phone will be removed from the branch it is being sent from (Branch A) and placed in the “to be received” inventory of the receiving branch (Branch B).

Until the stock transfer is received by Branch B, the IMEI is unsellable.