Support Ticket Management
To create a new Support Ticket: From the Home page (or any other page of the Maplewave Support Helpdesk), click the New Support Ticket link towards t...
Thu, 14 Nov, 2019 at 1:14 PM
After a Support Ticket has been created, you can easily check its status to view any notes added by the Maplewave Support team: From the Home page (or an...
Tue, 11 Sep, 2018 at 5:05 PM
After a Support Ticket has been opened, you can add additional pertinent notes to it to assist the Maplewave Support team in resolving the issue: Loca...
Thu, 30 Aug, 2018 at 12:03 PM
Once Maplewave Support has marked your Support Ticket as Resolved, you can confirm that your issue has been solved by changing the status of the ticket on t...
Thu, 30 Aug, 2018 at 4:47 PM