Troubleshooting Hardware Issues
If you are unable to print a narrow receipt via your receipt printer, follow the steps outlined below to troubleshoot the issue. Step #1: Ensure Co...
Tue, 4 Sep, 2018 at 9:50 AM
If you are unable to print a report or wide receipt via your wide printer (i.e. laser or inkjet), follow the steps outlined below to troubleshoot the issue....
Tue, 4 Sep, 2018 at 9:51 AM
If your Label Printer is printing random characters or code on the label, its settings may not be properly configured. The following are steps that you...
Fri, 31 Aug, 2018 at 12:53 PM
Recalibrating a label printer will resolve the following types of issues: The label printer prints, then skips a label (or is skipping labels). The labe...
Wed, 29 Aug, 2018 at 5:12 PM
If you get an “Error 2 No Such File or Directory” error message when trying to reprint a receipt for a transaction in Aria or NRG Fast Cash, it means the sy...
Fri, 31 Aug, 2018 at 12:54 PM
If your PINpad stops working, or if you have a replacement PINpad and it will not work, follow the troubleshooting steps outlined below. Step #1: Deter...
Mon, 27 Aug, 2018 at 1:52 PM