To check into the balance of an (internal) gift card: 

  1. Navigate to the POS module and Add the Customer to the sale.

  2. Click the Inquiry button from the bottom navigation bar.




      3. A menu will open – select the Gift Card Balance option. 




      4. A Gift Card Balance prompt will appear.  Scan or enter the gift card number in the provided field, then click OK to obtain the balance on the gift card.