Maplewave Support

To conduct a price check for an item:  Navigate to the POS module and Add the Customer to the sale. Click the Inquiry button from the bottom navigation...

To conduct a quantity check for an item: Navigate to the POS module and Add the Customer to the sale. Click the Inquiry button from the bottom navigati...

To check into the balance of an (internal) gift card:  Navigate to the POS module and Add the Customer to the sale. Click the Inquiry button from the b...

Paid-Out items are used to account for money taken out of tills for miscellaneous charges (e.g. office supplies, window washing, etc.):  Navigate to the P...

Special Services are services and miscellaneous charges that cannot be received or tracked in inventory but that still need to be billed (e.g. ring tones, r...

This option allows you to add a “Trade-In” item to the sale:  Click the Alternate Items button from the bottom navigation bar.        2. A me...

The Special Order option is used to order a product from a supplier which is not normally carried and doesn't already exist in inventory.  When a specia...

To make a payment to a customer’s in-store charge Account balance: Navigate to the POS module and Add the Customer to the sale, as normal. Click the Sp...

A Special Transfer is generally used to conduct an internal transfer (e.g. front store needs to transfer item to back office, in-store use of stock, etc.). ...